We went to the Fall Festival in Dayton and got to the pony ride provided by this company at about 10 minutes to 2. 2 o'clock was the closing time and as we approached the event a rude heavy set lady simply stated that they were done. My son had an autistic meltdown and nothing we can do to convince this lady, even though it was still 10 minutes left in the scheduled time, and even though people slipped in after us, to let my son take a quick turn on the pony. Running a business myself this is very unprofessional and instead of getting a big tip for the generosity they are getting this review instead. I sent my complaint to the owner of the company as well.