Kaiser sent our sister (early 50s) here for high-oxygen respiratory rehab after a long ICU/hospital stay. She was able to walk short distances on admission and expected to improve to independence at Ft. Van - a sad joke. The facility is drastically understaffed, staff mostly uncaring and uninformed and some untrained in oxygen, atmosphere chaotic and warehouse-like, slow responses to call button (up to an hour). Our sister received no PT at all for 5 days and was forbidden to get out of bed herself, a huge setback. PT ended up being too little too late even though 2 of her therapists were great. An oxygen emergency was bungled by staff clearly not trained in basic oxygen delivery or triage.
Clothes lost in the laundry, low-quality food, etc. The overall negligence in big and small ways led to her precipitous decline and re-admit to ER and ICU.
Non-senior-aged oxygen-dependent people seem to be the last to get help here and that's not OK. Kaiser should offer a better alternative.