Samples were brought to my home and I did not have to traipse all over to find a solution. In addition, I could see the samples in my homes' lighting condition. Tony asked a number of questions, to find a product that would fit my needs and that of my pets. I chose a carpet that was easy to cleanup, not the most expensive, and went with a better pad. I am very happy with my choice. Also the install was in an older Manufactured Home. The Installer, Jose is a true Craftsman. The fit and finish is great, as the molding is almost non existent in areas Plus a prior installer used staples on the tack strips that had caused ripples in the old carpet. Jose removed those tack strips and put down new.
I stumbled across their web site and decided to call. What a great staff - they really went the extra mile to help ensure we were happy with what we were purchasing - and they really were very knowledgeable about all the various wood species. With so many choices it can tend to be overwhelming - but they really knew how to suggest exactly what we would like - that works with our lifestyle and decor. Pricing AWESOME for high quality material. I was able to really upgrade what I wanted and stayed within our budget!! These guys truely are Manufacture Direct - what a great deal. Highly recommend.