In mybookHome Collection (edit)
Added to your home collection.
Removed From mybook!

We took this business out of your home collection.

Guardian Pool Fence Inc. (Na

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Mon - FriClosed

Extra Phones:

Phone: (818) 785-2823

Sponsored Links
Brands:
Guardian
Payment method:
all major credit cards
Neighborhoods:
South Valley, Van Nuys
AKA:

Guardian Pool Fence Systems

Guardian Pool Fence

Category:
Swimming Pool Covers & Enclosures
Other Information:

Price Range : Average

Specialties: Swimming Pools

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

03/05/2015

Overall

DO NOT TRUST. See website for 'restocking fee.' It's not there. Business owner Steve is extremely rude and if you order you better hope nothing goes wrong because customer service is non existent. Receptionist first said "we don't take returns."

From their website return policy "Childguard Industries Inc., guarantees satisfaction. We will refund the purchase price of any in-stock item that the buyer is not satisfied with."



I did not even mention to them about the poor instructions that made the $250+ gate essentially useless. Before returning some sections of fence I spoke to Steve and his receptionist on separate occasions and no penalties were mentioned. So I asked him if it's not on your website or in any kind of writing you could charge 30% for all I know. Well he said do you want me to charge you 30%? I'll do it.



So basically if you make a transaction and have no concerns worth mentioning then fine, you have a bunch of poles and mesh just as advertised. However, if you think there is even a slight chance you will need to contact them for service on ANYTHING then you might as well pound your head on a brick wall because that'll be more effective. On that note you can seriously question the whole 6 year warranty thing, too. I'm certainly not counting on it and hoping this holds up or I'm down a good chunk of change.

02/04/2011

Overall
they never showed up

I had booked my appointment for a Wed afternoon from noon till 2pm. My husband called at 10 to confirm. They never returned his call. At 1:30 I called to confirm they would be showing up. The receptionist was very nice, but stated she never heard back from the installation guy and would call us back. 2pm and we get a call stating she knew he was tied up at the previous location but could not give me an ETA. I advised her we had been waiting, my husband took the day off and if she could please give us a call back. WELL.......It was about 5:45pm when my husband decided to call them and ask for our deposit back since NO ONE EVER SHOWED UP OR CALLED TO RESCHEDULE!!!!! Supposedly the whole time she thought he had showed up and we had our fence installed!!! needless to say we got our deposit refunded and will not be doing business with them.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Guardian Pool Fence Inc. (Na

14715 Aetna StVan NuysCA 91411

(818) 767-7233

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Guardian Pool Fence Inc. (Na

14715 Aetna StVan NuysCA 91411

(818) 767-7233

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback