I used Comfortcare Transport today. Driver apologized for being 15 minutes early, but I was ready. She opened the car door and fastened the seatbelt for me. On arrival at my destination she exited the vehicle and opened my door, walked with me and pressed the automatic door opener, took me in the building, up the elevator and to the reception desk. I reached out to shake her hand but got a hug instead. I'm quite capable for my age (83) and was pleasantly surprise with the great service. My return trip home was equally pleasant. I was happy the driver came up to the 5th floor for me so I didn't have to wait in the lobby. All this great service is free. What more can you expect?