So you know how the TV show Cheers has that theme song, "where everybody knows your name" well that perfectly describes Personal Touch!!!! I go there every six months or so to get my Paul Mitchell PM Shine (greatest product EVER) touched up and the ladies are always so incredible! I walk in and its hugs all around and then the chatting and cutting begins! They really care about what is going on with my life and it's like a haircut and therapy session all rolled into one! But the ladies are so lovely and respectful that if you just want to chill and not talk- they're prefect fine with that as well!!!! As for the actually washing, cutting, color and styling part of the appointment- I have never been disappointed! During the washing bit the ladies use the best smelling shampoo and conditioner (Lavender and mint!!!) and I'm immediately relaxed! THEN the lovely stylists MASSAGE YOUR HEAD!!! Good Lord I was on cloud nine! Then it’s off to the styling chair! When I asked for advice with color the ladies always help me out and give excellent advice and the color suits me perfectly! I get so many compliments on the color it’s incredible! Cutting my hair is always a pain in the rump because I have an intense amount of thick and coarse hair- but the ladies handle it like it’s no big deal! They are the first salon not to be openly scared of doing my hair! And they style my mane so nicely! I don't know how they do it but my hair feels like silk when they're done and I have a hard time keeping my hands out of my hair!! I have had the most amazing times at Personal Touch whether it was in Sammie, Amber or Shay's chair! These women know what they are doing and are the nicest people you will ever meet!!!!! Thank you ladies for taming the wild beast that is my hair!!!!!
My face had broken out recently and I was desperately seeking help. I went to 2 well known estheticians and both told me I had developed adult acne! The latter one prescribed Retin A for me and said my face would clear up over the next 2 weeks. Two weeks later, no dice! I passed through a the Summit Prkwy shopping Center and came a cross the Skin & Permanent Makeup Institute and went in on a business related issue. While in talks with the owner about the services they offer, she politely mentioned that they can fix me up in no time! I had heard that before but there something so confident in her voice that made me feel so willing to give it another go. Tina was the available esthetician and asked me to come back as her las appt of the day so she can spend as much time as he needed on me lol Tina was awesome and knows what she is doing! Turns out, I do not have adult acne nad had way too many products on my face causing all the breakouts! UGH!!! After 2 hours of microdermabrasion, clarifying mask, facial w/ massage, extractions and a few other cool device assisted procedures I was done! my face looked like a hot mess for about 2 hours after BUT .... the next day my skin was glowing and has been getting better since then!!! I am now a loyal client and I am a walking testimony. The great thing about SPMI is they don't offer basic facials like Euro, refreshing, etc. they strive to diagnose your skin and fix it .. wether it's sun damaged, aged, hyper pigmentation, acne, they don't limit you to one procedure ... they do "whatever your skin needs". I was so comfortable with Tina and the rest of the staff, Overall a great, clean, professional environment but not at all pretentious!
Absolutely wonderful service. I have seen several estheticians before and Orchid Laser & Body does an outstanding job. I find it important for every clinician to have up-to-date information on products and be well informed of their treatments, Kelsey was extremely informative and answered every question I had. Its very important to me to feel like my concerns are being addressed and Kelsey did this. I received a lactic acid chemical peel, light therapy and oxygen therapy treatment and my face looks so fresh and renewed. My friends even told me that my face seems brighter. Although I know that the results I want are going to take a while... I know that Kelsey will be the one to help me reach those goals. I highly recommend Kelsey to be your esthetician. As for the above comments regarding her being fake and pushy, I never once had that experience. It is the responsibility of the esthetician to discuss with their clients the other products that could benefit them. I NEVER felt that she was pushing any products on me, but suggested other treatments that could help me. Even when I thought she was going to recommend more expensive treatments, she didn't, recommended a more minimalist approach to treat my skin. She didn't treat me as a client that needs to get everything, she treated me as a client based on my skins needs and the concerns that I have for my skin. I would recommend Orchid Laser and Body to everyone I meet. It is a place I would take my best friend, my siblings and my beloved parents to, this is how impressed with their services I am.