I decided to give this place another shot and was very disappointed. The first time I went here, Chris did my nails and I got my toes done too and everything was fantastic. The second time, the customer service was miserable and no one could figure out how to function with Chris being gone. I came back today, and Chris was out of the country. I filled out the book and said I was there for a full set and pedicure. The pedicure was great. I sat in the seat to dry my toes and watched as walk in after walk in got their nails done ahead of me. I asked when I was going to be seen and one of the ladies said she thought I was only getting a pedicure. Ridiculous.