GOOD: When I walked in I was helped right away, and wasn't followed around the whole time. BAD:There was a what I asssume to be a trainee with the employee helping me, which seemed to have some sort of attitude and looked at me crazy when I was talking. The furniture I wanted I had to make a few payments on wasn't allowed to be delivered until AFTER I paid the full amount. Then they scheduled delivery, ect. Most places don't do it this way. I would probably shop here again.