I found most of their selection was not the highest quality or in the best shape. All the strands of gems I picked out had broken or chipped pieces on them. Their silver and vermeil selection is very limited and pre-packaged, so you may have to pay for more than you need. They carry a good selection of chain and crystals, but their charms, pendants and lampwork are the same quality you can get at Michael's. The owner, Naomi, is very nice and helpful. Unfortunately, she is usually busy and it takes a while when you want to see the better quality items kept behind the counter. She admitted that most of their stock comes straight from China, so if you're looking for original pieces or individuality, look elsewhere.