All Reviews by msblackat

  • Farmers Insurance - Alexander Beadle 3911 Covington Hwy, Decatur, GA 30032 (404) 900-3977

    1 stars Posted on 01/02/2015 04:00pm

    Provided by YPmobile

    We arrived at my scheduled appointment w/Alex (owner/agent), the other agent Trent was there but was on a phone call. He asked who were we there to see, I said Alex. He called to informed Alex that we, his scheduled appointment, was there to meet with him. He came out from the back office & stood in the door, looked & said "someone" will be right w/you. So we sat in the waiting area. Trent continued on his phone call. About 16 minutes after we arrived, another person arrived. Trent informed him that he would be right w/him. Trent, once again, informed Alex, owner/agent, that he needed some help. Eventually, Alex came to the waiting area, looked at everyone in the waiting area & said, "Do I need to turn up the heat?" We all replied, "No." Alex then walked back to the office in the back of the agency. About 5 minutes or so later, Trent ended his call, came to the waiting area & proceeded to help the person to whom came in AFTER US!!! We're like, "Really? You're going to help someone who came in after us." So we decided to leave & find a more professional agency. Trent apologized & asked us to wait. About this time, it's now 30 minutes after our scheduled appointment. I told him that I was very displeased with the "service" received at that agency & for the AGENT/OWNER to treat potential clients this way was very rude & disrespectful. Trent asked if he could help me & I told him that I wanted to speak w/Alex, OWNER/AGENT. He told Alex that I wanted to speak w/him but he never came from the back office to discuss this matter. He said, he was still on a phone call. As always, whenever someone complains about bad service, the excuses are: they were very busy
  • Glass Doctor (866) 362-2728

    1 stars Posted on 10/18/2012 09:42am

    Provided by YPmobile

    The Glass Doctor was quick to come out to installed a new side window on my car but took a week to come back & replace it after it didn't work. I wasn't able to be there when they installed , my brother was & said it was ok. The next day when I returned, the window was off track, the power window button wouldn't work, the window would stop mid way down or up or the button wouldn't work at all. I video taped it to show them. I called, they were closed & said someone would call me on Monday. She did but couldn't come out until Wednesday. Never gave a time. I called Wednesday morning to find out a time & they said they'd have the tech to call me w/a time. He said after 4pm. Never showed up or called. When I called Thursday to inform them that no-one showed, they said they had a hard time reaching me. I don't know how, when I was home the entire day w/my phone & didn't have any missed called. No manager or owner in site to speak w/but was non-chalant about the matter & blamed me to say they couldn't reach me. WOW!!! I will NEVER EVER RECOMMEND THIS COMPANY. They say they will do their best to get someone here today to solve the problem. Guess I'll have to wait & see. WARNING: STAY BACK!! DO NOT ATTEMPT TO USE THIS COMPANY. This is my experience w/them. Take heed!!