I went to see her based on recommendation from a family member. They are lucky they are family, otherwise I'd ask them what they were thinking for recommending her! She made me wait for a while until she called me back--after my appointment time. I asked her a legal question. She said she wasn't sure what the process was (and she's a lawyer), but gave me a suggestion. She still charged me for a full consultation. The suggestion she made turned out to be incorrect. I've been calling her for the past two weeks to receive a partial or full refund. I've only spoken to her voicemail. The first phone call I talked to her secretary. She said she would put me on the list for the lawyer to call me back, but hasn't. They were quick to cash the check though!