My last experience at the Enterprise was horrible!!! The customer service stinks. In order to rent a car you have to go through too many hoops. While attempting to rent a car the other day they told me while I had to produce two references and they had to speak to them on the phone. This was during regular business hours, so I asked the sales person "What if the person is working and can not speak on the phone? " My references are attorneys and business owners I was lucky to reach someone. I used to be a regular customer. It used to be I did not have to spend one half an hour to rent a car. I have told as many of my friends not to rent cars from Enterprise the service will leave you angry.