M & M Choice Taxi
3122 14th Ave, Kenosha, WI 53140
We are very frustrated with M&amp;M Taxi Service. When my husband arrived at the airport, his phone was dead and he tried calling M&amp;M from a borrowed phone to request assistance. He could not locate the driver. He called four times and each time, the owner answered saying, &quot;Stop calling here....if you keep calling I'm going to call the police for harassment.&quot; My husband tried desperately to identify himself and his situation only to be hung up on. Out of total frustration, he had to use a different taxi service. When he finally came home, he called again and left a detailed message explaining the situation and requesting a receipt mailed to him for the first service to the airport. We received no phone call back. Five days passed and we called again to request a receipt only to be rudely told by the owner, &quot;We lost money because your husband wouldn't call us. You'll get your receipt,&quot; and then hung up on me. We wish there was a way to give negative stars on this rating as the owners customer service skills are terrible. We will never use M&amp;M Taxi Service!.