9815 Culebra Rd Ste 109, San Antonio, TX 78251
DO NOT EVER GET YOUR DOG GROOMED HERE!!!!!
I took my dog in this past Saturday to be groomed and she has always been an outgoing, loving, friendly dog. I dropped her off at approx 11:00a Saturday and they called me at 6:00p to come get her. I held her for a moment and she was already acting funny. After we got into the car she started whimpering and walking around in circles, she was not able to sit down on her behind. After I got home I inspected her and she was cut in several places (I have pictures) and her behind looked like someone cut it wide open, (which I also have pictures of). She will no longer come to me or my kids, she bit my daughter for no reason the first night we brought her home for trying to pick her up. I jusxt wanted my dog groomed, not for her to get traumatized. Now it is going to take a lot of work and TLC to get her back to the way she was, if that is even possible at this point.
I called the groomer and spoke to the owner Kay who stated it is normal for them to take the sheers and run them right down the behind, that some dogs skin is more sensitive so it cuts them open. She also said she has never heard of a dog leaving a groomer with a changed personality so she doesn't understand why my dog would have changed like that. In no way did she take responsibility for the actions they have now left my dog scarred for.