Airport Taxi Cab Services to SFO SJC OAK
211 Hope St 491, Mountain View, CA 94043
THIS PLACE IS HORRIBLE DO NOT USE!! The only reason I gave them one star is because there is no negative rating. After making a reservation online and getting an email confirmation as well as speaking to someone on the phone, I was hopeful that this service which advertises the ability to provide car seats would be reliable. My reservation was for 7am - we were catching a cross-country flight with our two small children and have no family in town to help. I called at 630am to confirm that someone was on the way, only to be told that they had no idea what I was talking about and did not have my reservation! I was extremely frustrated but I figured all was not lost as we still had time for them to rectify their mistake and send someone, even if they were going to be late (at this point we had no other option). However, I was told that there were NO drivers with car seats. I understand that it is legal to put your children in a taxi without a car seat, however, it makes me uncomfortable to trust the safety of my children to a total stranger for a 30 minute ride to (and from) the airport, on the highway. To make a long story short, we had to call a cab and use OUR OWN CAR SEATS. We were lucky enough to have a driver with his own small children who was very sympathetic to our situation - not only did he allow us to use our car seats in his cab, but he then held on to them for us for 5 DAYS (going home to drop them at his house in the middle of his shift) and reutrning to pick us up with them upon our return to San Fran. By total miracle, our flight was delayed, otherwise we would have missed it without question. If you are travelling with children who require car seats and were hoping to use this service, PLEASE THINK AGAIN!