1755 Oneal Ln, Baton Rouge, LA 70816
On 3/21/2009 I had car trouble and was stranded on Hwy 12 & 18 about 2 miles from the Clarion Suites Hotel. I walked in the front door & asked if I could call a cab because I was having car trouble. Kyra was working the front desk, she said the phone was only for paying customers. She asked if I had a cell phone, I told her the battery was dead ( I had called for a cab - but after being on hold for about 5 minutes the battery died ).She gave me the impression that she didn't believe me ! ? I offered to give her money for the phone call, she reluctantly made the call for me. After the call I was tired, thirsty and asked to use the bathroom. She again said the bathroom was only for paying customers.
I guess common courtesies are out of the question ! Maybe this attitude comes from the management ? Maybe they have some kind of problems from the neighborhood ? In any event I can not refer this hotel based on the treatment and indifference that I observed.
Pellino & Mowris SC
131 W Wilson St, Madison, WI 53703
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