All Reviews by oodonnaoo

  • Davila Pharmacy 1423 Guadalupe St, San Antonio, TX 78207 (210) 242-4040

    1 stars Posted on 03/25/2009 09:35am

    I DO NOT RECOMMEND THEM IF YOU WILL NEED THESE ORDERS TO BE CONSISTENT FOR A LONG TERM!

    My daughter and I have been a customer for at least 6yrs. We have had some small problems off and on but they would be far between. In the last 6mos service has been horrible! We have been getting a large order once a month then for no reason they decided to only fill half the order when I questioned the driver he said he asked them the same thing because he knew this was not our complete order and they wouldn’t even check for him. When I called they apologized and said they would send it out right away. We didn’t receive the rest of the order at all that month because when they didn’t send it and I called back a few days later it was now the 1st of the next month and I was told this would count for this month and we lost the order for the last month. Every month since then they have separated our order and forgot to send the order and we have lost half of our order 3 times!!!! I have called several times and everyone says they are going to fix this but no one has ever followed thru. I have asked that if they really wanted our business that Mr. Davila who they say is there would give me a call to hear my complaint and maybe actually fix the problem then have him call me and I am still waiting 6mo later. I do not recommend them if you will need these orders to be consistent for a long term!