The Home Depot Tool Rental
1625 S Mountain Ave, Monrovia, CA 91016
Forget all the noise about how crowded Home Depot is. Forget the lines, the confusion, the competitor's TV commercials that feature folks posing like they're lost, faceless and helpless in a huge warehouse environment. My Monrovia Home Depot rocks! Granted, it's sometimes hard to get help, especially in the Tool Corral or whatever they call it. Maybe it's a guy thing: if I go in there by myself, I practically have to climb on the shelves to get people to notice me, much less offer help - then again, I'm only 5'2", so maybe that's the problem. But if I go in with my 20-year old son, we get all kinds of help. And sometimes the paint counter is pure chaos, what with all that faux finishing and color matching going on. And the lines...I swear I've been in there long enough for day to turn into night, and for fall to turn to winter...OK, maybe not that long. But I've found the solution to these problems, and they're really quite easy to do. First: Go late. If you have a project, repair or some other need, make your list, bring your broken gizmo in a bag, or write down your questions, and visit the store after 8 or 9 PM a night or two before you plan to begin your new hobby as a handyman or woman. My favorite time to go is either Tuesday or Saturday night at about 8 PM. And as far as the lines, try the self-service check out lanes. True, the process can be a bit wonky at times, but there's always an associate nearby to give you help when needed. Also, be sure to save ALL of your receipts, even for the smallest of items. Home Depot is pretty good about returns, as long as you have a receipt. Granted, the line may be long - no self-service here - but having a receipt makes the process nearly painless. The only other tip I have is this: if you use one of the home services that the Home Depot provides, such as appliance delivery, or kitchen counter installation, be sure you are VERY clear on what it is you're paying for. The folks who delivered my brand new GE appliances a few years back were in a hurry to dump my appliances and go, and worse, though I was told my new counter top and sink installation would happen within a week or two, they forgot to mention that I'd be completely without a counter or use of my sink during that time. If I'd known ahead of time, I could have planned an alternative, but I didn't find this out until the day before the contractor was scheduled to come out and measure my kitchen - which was two weeks AFTER they were originally scheduled and two weeks before Thanksgiving!