We where tring to make reservations for our trip to scope out my husbands new military base and I called the reservation line. I reached an agent who didn't speak english very well and was short and rude.. I asked of military rates and was asked why would I want that and what was my reasoning for requesting such a rate. Duh.. I explained we are active military and the agent had the nerve to sigh into the phone. Do people in India not want military families to rent from them. She as proceeded to explain that I must have a flight itenerary to reserve a car with debt card. What? I already stated it was for non flight driving.. Can we get customer service back to the US and people who care. THank you Alamo for your anti American treatment....