All Reviews by mandmmagic

  • Emerald Bay Towing 948 3rd St, South Lake Tahoe, CA 96150 (530) 544-8837

    1 stars Posted on 12/11/2009 12:39pm

    I called AAA for a tow and they sent the call to this company. Emerald Bay Towing called me and told me that the shop AAA was sending my car to could not repair my car, but that they could not only take my car to a secured site, but also a site that could repair my vehicle, their place. Once the tow truck driver had our car hooked up and we were on the road, when I asked about them being able to repair our car, I was informed that no, they weren't a repair shop, just a tow truck company and storage yard. It ended up costing us over $800 in charges before our car could be moved to a shop that would repair it due to them lying to me. If I would have known that they weren't a repair shop, I would never have let them take my car there, but would have called AAA to make sure that the car was taken to a repair shop and left there. We are not from this area and thus didn't know any better. We will never go back to South Lake Tahoe due to this event except to recover our car.