All Reviews by love2scrap

  • National Car Rental (888) 445-5664

    1 stars Posted on 07/31/2010 04:00pm

    We rented a vehicle at the Detroit Airport from National Rental Car. Our first vehicle had bad breaks and we had to take the car an hour back to the rental faciliy to get a new one, They didn't offer an upgrade or any compensation for the time and gas we used to have to exchange vehicles. The 2nd car was fine, unfortunately when we returned the vehicle we left a pair of perscription glasses in the car. We immediately contacted the National Rental car number, filed a lost item report and kept in contact via emails for over 2 weeks. They did not try to return our missing glasses, I assume they found them and threw them away...I am at fault for leaving them, but how hard is it to look in the car I returned. I even offered to have someone pick them up, all they had to do was take them out of the car. Now I'm out several hundred dollars and have to go buy new perscription glasses. Thanks for nothing..and oh yeah Ill never rent from NATIONAL RENTAL CAR Again