John Amato Ford
1015 Main St, Mukwonago, WI 53149
Do not trust the customer service department. Purchased a new Escape from dealer and was told oil changes where recommended (same thing listed in manual) for 7,500 miles. At 3000 miles the oil change message came on. Thought I better have this checked so took it in for an oil change with no issue. At another 3000 miles the same message came on and stays posted. Call the service manager to inquire why this was happening and was told they set it that way. No other explanation given. Asked him how to change it and he said he doesn't know how and I should read the manual. The first and last time I take the car to this dealer.