This is a follow up on the review I left previously. It was finally fixed in July and I was not billed for the service. Also, Deanna Reed contacted me to see if they could make it right. This has gone a long way to repair my perception of the company and the transition they are going through seems to be paying off!
Mark Balthasar is one of the most honest mechanics in St. Louis. His price on rebuilding my transmission was $1000 less than a chain and it works flawlessly. I refer everyone I can to him. He always gets me in on a moments notice too!