All Reviews by jenny.fowler.71

  • Advanced Automotive & Truck Repair Inc 1525 Enterprise Ct, Rifle, CO 81650 (970) 625-9055

    5 stars Posted on 06/10/2013 04:48pm

    Love! The courtesy and professionalism in unrivaled in Rifle. We have taken our vehicles in to every automotive repair shop under the sun in this area and for some reason professional courtesy is the least priority of most of these places - not at Advanced Automotive. I can truly say they have not only taken care of us a manner that should be the standard for any business that wants to grow, but also that they have gone above and beyond to offer quality service at affordable prices. We've seen them at least 6 times and every time has been great. The only thing they could improve on would be their return calls to let you know your vehicle is ready. I'll call and my car will be ready. It would just be nice for someone to get back to you as soon as your vehicle is ready to be picked up. We won't go anywhere else now!
  • Bain Brothers Plumbing & Heating (970) 625-5550

    1 stars Posted on 11/01/2012 10:43am

    UPDATED Employee showed up twenty minutes late and did a patch job on a pipe in our kitchen sink. He left the work space dirty and didn't even smooth out the sealing compound. It was all gunky in our sink drain and pieces of it are still coming off a week later. The WORST part was that he billed us a $50 trip charge to drive from Rifle to Silt! We have had this same plumber in our home on three different occasions prior to this and we were never charged a trip charge. We never had an issue on those visits other than having to repeatedly call in order to receive service. Not only this, but he charged me for a full hour, after showing up late and leaving a mess in our kitchen. **UPDATE** Once this review was seen by the business owner, my husband received a prompt call to refund our $50 trip charge, which was really an excuse to yell about this review. Had the business ownder/employee who serviced our home had simply sent the refund I would have deleted this review. He knew who left the review but still failed to refund our money until my husband called him and got a chewing out on behalf of my review. I'm sorry but if more people posted their honest issues with business owners in the valley, then the good ones would get the business and families like mine wouldn't have to deal with poor quality service. The unprofessionalism of this business is astounding!