C Fu Chinese Restaurant & Grill
3135 S Mendenhall Rd, Memphis, TN 38115
$45.45 of disappointment...
hot wings & rib-eye and asparagus.
I WAS a frequent patron of this restaurant. I LOVED their hot wings and rib-eye asparagus. I live in Bartlett and drive over 10 miles and pass 20+ Chinese restaurants to eat there! It's the kind of food that you wake up in the middle of the night dreaming about.
Well today their customer service cured me of my cravings. I happened to be on the south side of town and stopped in to take a double order of my favorite dishes to go because I had out of town guests who wanted to try what I've been raving about. When I got home & sampled my rib-eye, I found that the secret sauce was very light to non-existent. I called my C-Fu's to alert them to the problem and was told to "freeze" the food, bring it in and they would make me another on the house, next time I'm there. The rib-eye is expensive ($15) and usually worth it, but since I had guests coming, little time to alter the menu, and $45 less money, I had to serve what I had. When I told the manager this, the only reply I got was "Well I'll let them know." From this day forward, I will not spend another dime in this restaurant! I feel cheated and worse yet embarrassed. I will no longer suggest this restaurant to my family and friends. A good product is nothing without great service.