Impact Urgent Care - San Antonio
16403 Huebner Rd, San Antonio, TX 78248
My family and I were in town for Spring Break visiting family. Turns out that my wife and youngest son got sick making it a not so enjoyable vacation. On a family members recommendation we went to Impact Urgent Care. Facility was nice obviously being new.
I explained to the front desk personnel that due to a job change I had a lapse in medical coverage and we would be paying cash. They were going to be seeing my 6 year old son and my 31 yo wife.
Before the doctor came in the nurse decided to administer a strep throat test on my wife. When the doctor came in and after checking both of them over his prognosis was that she had strep throat and my son had combo strep and an ear infection. He stated that he would not administer a strep test on either of them to save on money and even if it wasn't strep he would treat it the same.
Needless to say we were charged $45 for the unnecessary strep test that the nurse did before the doctor even came in. Two standard doctors visits @ $204 each. Along with a needed $105 steroid shot that totals $558. They did offer to discount 20% for us paying cash. Still seemed very high.
Now the insult to injury. They wrote two antibiotic scripts for my wife and son. I asked for something that would be on the list at either CVS/Walgreens or WalMarts discounted prescription programs for obvious monetary reasons. I immediately took the prescriptions to CVS only to find out it was going to be $131 to have both of them filled. I then returned to the clinic and requested to have scripts changed. They wouldn't. I couldn't believe their only response was for me to go from pharmacy to pharmacy to find the cheapest.
Needless to say I do not recommend this clinic to anyone. Their total lack of sensitivity and compassion leaves a lot to be desired. They obviously care more about their bank account than caring for their customers needs.