Horrible customer service. My car charger broke and I found the closest us cellular to buy one at. The car charger was 21.09. A week later I checked my checking account and the sales person charged me twice. I called the number to the monona store- spoke to jordan he told me he had seen on the computer that it was charged twice and he would speek to the Manager (jordan) on what he would do to get the money back to me. He said someone would call me back. 2 weeks go by no one calls. I finally call back (10/15/08) and spoke to the manager Jordan (which was the person who sold it to me) and he told me their was nothing they could do, very rude and not helpful. This is by far the worst customer service I've ever had in my life. So im out 21.00 because of their mistake. I paid 42.10 for one car charger. Never go their again.