Bank of America
Overall - BAD, HORRIBLE or even worse. My mortgage was bought by BofA. It has been one bad experience after another. They lose information sent to them. They take weeks to release funds due to me, the home owner. I had to send in an insurance check for them to sign, so that I could pay for my roof repairs. It took two months to get them to sign the check and release the funds back to me. It was a (not funny) comedy of errors on their part. They gave me instructions and when I followed them, they replied with new requirments. They &quot;lost&quot; the check that they had cashed. It cleared through my insurance company a week before BofA released the funds to me. Note - I only gave them one star on the review because ZERO wasn't an option.