All Reviews by Potari2

  • Grooming Extraordinaire 347 Lincoln Ave, San Jose, CA 95126 (408) 298-6435

    4 stars Posted on 11/12/2009 09:05am

    I've been taking my Shih Tzu there for a few years now and always happy with her haircut. We just added a little boy shih tzu to the family and this is the reason why i'm rating a 4 and not 5. They came home and looked different. His haircut did not look right and it looked like they missed a couple of spots. Turns out this is the first time I've taken them on a Saturday and only thing they can think of is Mark (groomer & owner), got distracted, put Beau back in the kennel and forgot to finish him up. They were extremely apologetic and of course got him right in and fixed. It was still an inconvenience but will not stop me from going there.This is the first time I've had this kind of issue and again have been going there for at least 3 years every 8 weeks. My in-laws are now switching to them from Petco since they like the work better.