All Reviews by Patricia-redbyu

  • Estes Heating And Air Conditioning 3981 Tradeport Blvd, Atlanta, GA 30354 (404) 366-9620

    1 stars Posted on 05/26/2012 07:53pm

    I Called Este Heating & Cooling on Monday, May 21,2012 to report my ZERO satisfaction with installation of air unit the same day to Sandra. I told her this feels like a bait and switch, the air installed is not cooling, installers say we have to spend more money to properly cool the home, the installers left without completing the job. Sales person Chris did a poor estimate and did not check his estimate before install as he said. I am not happy to have to waste time getting this company to get this right. HOWEVER I am ready fight to get what I paid in full for: A COOL HOUSE. Shame on Estes for ignoring a customer and not adhering to their advertised policy of Great customer service. My credit card has been charged 4884K without resolution to the problem on Tuesday, 5-22-2012 and the install is not complete...why charge my account? BEWARE of booking business with this company, service so far is ZERO. I live in Cincy and dealing with them long distance, I selected them because they used to perform my service calls when I lived in Atlanta. Nothing but regrets to date on this job...I'll keep you informed