Helena's Day Spa
800 E Dimond Blvd # 3-108, Anchorage, AK 99515
WORST SALON EVER!
Went in for the 1st time a couple months ago, stylist stood up and said she wanted to take me on as a client. Being a natural brunette with light blonde hair, she seemed more than up for the challenge. I'm telling you right now, she WAS NOT! Totally botched the first attempt, and after a second treatment, she left my hair frazzled but managable. Promised now that she got the hang of it, she'd have it under control the next time. Trusting in her word, I made the horrible mistake of going back again. Once again, she botched the 1st attempt, leaving a 4th treatment in 2 months needed to fix it. Making matters worse, she botches the 4th treatment, leaving my hair FRIED with with ORANGE, yes ORANGE splotches all over it. She attempted to apologize and tell me she could fix it the next day, but needless to say, I WILL NOT every let her touch my hair again. Her incompetence was only matched by the owners rudness when I called the next day to inform her of the inferior skills of her staff. I wasn't looking for a handout, rather just let it be known that a member of her salon had totally DESTROYED my hair. After consulting her stylist, (who just so happen to lie, and place the blame on me), she refused to admit any fault whatsoever, and just gawked about her 22yrs of doing hair, and how good of a stylist her staff was. I have no problem with paying a premium price for good work, but I refuse to allow substandard service go on without putting the word out there. Everyone do yourselves a favor and STAY CLEAR OF HELENA'S HAIR DESIGN!!!!!!!!