All Reviews by Disneylover6

  • Auntie Em's Kitchen 4616 Eagle Rock Blvd, Los Angeles, CA 90041 (323) 255-0800

    2 stars Posted on 02/06/2011 01:47pm

    My mom & I wanted to try this restaurant because she had heard of it in a food magazine. I have NO idea why they have so many awards...the people who awarded them must not have had human contact with any of the workers!!!! Don't get me wrong, the food was awesome(which is the only reason I gave 2 stars instead of 1)!!! (But the "Homemade Mint Iced Tea" was green water with mint leaves floating in it...no tea at all.) However, the service we received was horrific!!

    Our server was probably the best person we came into contact with and even he wasn't the best. When we went to pay, "Tattoo girl" as my mom referred to her was the biggest b**** I have ever meet!! I'm in customer service so I have seen it all but she takes the cake. We walked up to the register & she was like "I'll be right with you" in a very snooty tone. Then when we ordered some pastries she rolled her eyes & acted like it was such an inconvenience for her (sorry we're giving you money for you EXTREMELY OVERPRICED items). Then my mom asked for some of the red velvet cupcakes she was like "hold on a minute" because she started ringing some other tables' credit cards up even though she was in the middle of our transaction & then when she finally came back to our order my mom repeated herself & the girl was like "EXCUSE me???" in the rudest tone I have EVER heard!!!! I was about ready to tell her to tell her forget the pastries & walk out! That girl needs an attitude adjustment!!!!

    I will never in my life go back to this place even if you paid me!!! These people need a class in how to treat their paying customers!!!