4229 Louisburg Rd, Raleigh, NC 27604
My experience at this David's Bridal location was horrible. Stay away. Not only are the dresses poor quality, the service horrific. I made an appointment on a Thursday afternoon at 3pm. I planned to come later in the month with BMs and my mother but I wanted to try on a few dresses I had looked at online before the whole group was there. I walked in promptly at 2:50. Someone checked me in and gave me a back of flyers. I sat down to wait. 45 minutes later!!!!! the manager comes over to tell me the consultant is running behind. When the consultant finally comes over to me she is clearly new, frazzled and has no clue what she is doing. She is unable to access my online favorite, or locate any of the dresses (which I gave her exact style numbers for). Finally I just tell her the look I am going for and say "go grab something like the 10 I showed you from the David's Bridal website". She proceeds to bring me one dress that is nothing like I asked for. I try it on simply to keep myself occupied while she goes back to search again. The dressing rooms are dark and cramped. She brings me the wrong size. I hate the dress. I tell her this and she goes to get the same dress in a different size. No only can she not navigate the store or do her job, but she was unable to listen to my taste and opinion of the dresses she was pulling. I tried on 3 more dresses she brought and that was it. She brought no more dresses and I was out of patience. I left the store and never went back with my family. David's Bridal needs to seriously improve their customer service. The quality of the lace dresses is horrible and the prices (for what you were getting quality-wise) were very high. $1200 for a poorly sewn lace dress. I will be warning all my future bride friends to stay away.
24 North Lexington Ave., Asheville, NC 28801
This was the fifth bridal salon I went to. I have to say I had an amazing experience here. My mother, one of my bridesmaids and I were in town for the wedding show and had some time after to kill. I had tried on about 60 dresses in Raleigh and had not planned to try on dresses while in Asheville. After google -ing bridal shops in the area to kill time we called Wedding Inspirations to see if we could stop by to browse without an appointment. We walked into this very cute boutique and were immediately greeting by a consultant. Although we did not have an appointment they were able to squeeze me in to try on 2 dresses. One of the two I tried on was THE ONE! I was thrilled. The consultant stayed with us bringing out veils, jewelery and explaining bustling. She also put up with us taking lots of pictures. She stayed with us beyond the amount of time she said she had and was very patient. They call all of my information wrote down the dress and details. I will be back to purchase the dress in March. Great service and amazing dresses! Dress #61 was THE ONE.