Rensselaer Appliance & Elec
400 Columbia Tpke, Rensselaer, NY 12144
I recently called Rensselaer Appliance to ask for a service estimate because our older model Maytag dryer was making a horrible noise. They said it would cost $75 to have a service technician come out to check the machine, and if I chose to have them fix the problem, the $75 would be applied to the cost. We set an appointment and their service tech, Mike, was right on time. Mike was young, very polite and friendly. He took the dryer apart, showed me what the problems were (a wheel bearing that the drum rotates on internally was shot), plus the rubber belt that goes around the drum was cracked and suffering from dry rot. I agreed to the repair cost, and the entire visit + repair was done in just over an hour. Mike also cleaned out all the dryer lint that had built up inside the machine at no extra cost. The total charge for everything plus tax was just under $200. We viewed this as a good value because $200 to keep our existing dryer running is a lot less expensive than shelling out $500 - $700 for a brand new one. I was very pleased with the service; Mike was a very pleasant young man who definitely cared about the service he provided. Thank you!