Fulton's on The River
315 S La Salle St, Chicago, IL 60604
I dined at Fulton's a couple of weekends ago during a visit to Chicago. I was less than satisfied with the entire evening beginning with being denied outdoor seating by the river upon request. The manager on duty claimed that due to a city ordinance, he was unable to seat anyone else outside! Okay, if that 's the case I expect a quality inside dining experience for the cost to dine there. NOT!!! My friend and I sat, and sat, and sat for a ridiculous amount of time before even receiving water or being greeted by a server. Brittany, I believe came by and asked if our server Ray had been by. We informed that he had not and were then told that Ray was hot from working all day and apparently couldn't do anymore, hence his non-appearance at our table. Brittany did her best in lieu of HOT RAY. Now that we are actually able to place our orders, the first couple of items requested were sold out with the explanation that it was a Sunday evening and it's tough to commit to the menu on a Sunday evening due to delivery matters. I felt as though the manager was suggesting that we'd be better off just cooking at home if it were a Sunday evening... The night went on, with crazy hard dinner rolls and the incorrect dish being brought out with another long, aggravating wait for that to be corrected. Before our server came back to close us out with our tab, she had already taken the liberty to have or entire meal comped because she knew that the experience had been quite lousy. That was the best effort made all evening. We left Fulton's and walked over to Flatwater which totally compensated for the rest of the night out on the River.