The number is always busy - I truly believe they leave the phone off the hook. I was told they had one(early) reservation; felt deceived b/c when I left the place was empty! The only good dish is the tuna tapioca. One of our dishes didn't arrive; the waiter unapologetically said it's ""special because it's a saute"". We hardly saw him during the meal- gave some of his tip to the fabulous busser. My friend wanted to celebrate her birthday there; they told us to call 1 month prior. When we did, they were rude, wouldn't accomodate us. They said they ""hold tables for repeat customers"". I AM a repeat customer!!! But they won't have repeat customers for long! I don't even recommend Spice Market for a drink- go across the street to the Gansevoort Hotel bar for a great scene, great view and FRIENDLY bartenders!!!