4969 Roswell Rd, Atlanta, GA 30342
I wish I could say that I had the opportunity to go in and try the farm to table concept going on at Food 101. I was given a couple of gift cards by my sister and did not realize they had an expiration until I went to make a reservation. I called and asked if I could get at least a portion of them honored, since they did cost money. I was given a harsh and flat out no. From a customer service perspective, this is a terrible way to do business. They essentially just took the money and ran! Too many places to grab a bite in the metro area to treat potential customers with such poor service.
4920 Roswell Rd, Atlanta, GA 30342
Ordered up two meals and sat down to wait for our food. I noticed the receipt seemed a couple bucks high so I went to the register to ask about it. I was told that the posted prices were no longer in effect, everything was one dollar more. I told the man at the register that no one had told me that, as the posted prices are on a giant board above the register. He pulled out a little menu from under the counter and told me it was there that the changes were posted. He told me there was nothing he could do about it and walked away. I have never been treated with such disrespect in my life. Food was OK. Obviously customer service is of no concern for them.