Two Urban Licks
820 Ralph McGill Blvd NE, Atlanta, GA 30306
I had gone to two urban licks a few times prior to this experience I'm about to share and never had a problem. However, one evening I went out with a few friends for an enjoyable Friday evening but it turned into anything but. Our waiter was not attentive at all and it took entirely too long for our food to arrive and when our food finally arrived I was dissatisfied and wanted to speak with the waiter about taking it back. Well, 30 mins passed before the waiter even came back to the table to check on us. By the time he made it back to the table I was so upset I asked to speak with the manager. The manager came over and I explained to him why I was not pleased. He was extremely defensive and I expressed to him that he wasn't conveying good customer service. I made the statement that I'd had better service at apple bees. He then proceeded to tell me and everyone else at the table to pay and then leave. I had never been so insulted in all my life. I didn't come at him in a disrespectful manner I simply conveyed that I wasn't please with the service in hopes that they would take the constructive critisism and use it to provide better service to their customers. I proceeded to tell them they never had to worry about me or anyone I know for that matter coming back to their establishment b/c I refuse and I advise others to never spend your hard earned dollars in a place where you aren't valued and respected as a customer. I don't care how big they think they may be. Everything that goes up must come down. I almost wanted to stage a one woman boycott and recruit others b/c I'm just that type of gal but I figure it was a wasted energy. If they keep up this type of treatment they will be the cause of their own demise.
The sad part is I actually liked that restraunt before that day. Now I will never return. EVER!!
777 Ponce De Leon Ave NE Atl, Atlanta, GA 30306
I've gone to Dugans a few times and it's just ok. I'm the type of person that can go anywhere and make myself have fun. The problem I have with Dugans is I feel I should have the right to enjoy myself without enhale'n somebodies bad habit(smoke). Besides that it's just grungy and dirty looking. You can also expect to be greeted by a bunch of low class men who think it's a pick up line to ask you will you buy them a drink(like that's cute) The up side is the food is ok, the drinks are strong and cheap and it's always a packed house whenever a game is on so the atmosphere is lively. Overall I'd say avoid it if you can find another neighborhood bar and grill to go to that's close by or on the other hand, if you don't mind getting a lil cancer and being surrounded by less than sophisticated people, then I'd say this is the spot for you.