Aunt Chilada's Squaw Peak
7330 N Dreamy Draw Dr, Phoenix, AZ 85020
I was the unlucky person that spoke to a ""new"" employee on the phone who did not specify policies for reserving patio tables for happy hour. I was humiliated when my guests showed up; they'd given away my tables because ""someone"" changed the reservation to one-half hour earlier (certainly not me!). They claimed they'd waited for us for 45-minutes but no one showed up. That happens when you seat some of the party in the dining room rather than outside! No one offered any apologies nor any alternate options for seating. In fact, the owner told us ""grab a table where you can"" and did absolutely nothing to help make up for their major shortcomings. I was told, though, that ""a regular would understand"". If you're not a regular at happy hour, prepare to be treated like a second-class guest at this place. Everyone, new employess and especially the owner need a comprehensive class on guest service - maybe the Pointe can help them. In the meantime, I'll plan parties elsewhere.