Wok Inn Fax Line
9822 Potranco Rd, San Antonio, TX 78251
I made my weekly run to Wok Inn, taking orders from peers. When filling beverages, another customer touched a dispenser marked 'broken'. Liquid spewed from in and got on my blouse (first time I've worn it). I thought it would dry on to discover hours later that is was a syrupy substance and had stained my blouse. I called and asked for the manager who told me that they were unwilling to take any responsibility for my blouse because another customer did it rather than a staff person. I was disappointed as I cannot and will not condone this type of lack customer focus from any establishment where I am a loyal customer. I asked if spending $5.00 was worth losing a customer and the manager said "" it's not our fault"". While I have enjoyed the food, I DISLIKE MANAGEMENT'S ATTITUDE - DON'T RECOMMEND ANYONE IN A SERVICE POSITION WHERE YOU GIVE HIGH CALIBER CUSTOMER SERVICE PATRONIZE WOK INN - THE MANAGEMENT ISN'T ACCOUNTABLE AND DOESN'T CARE ABOUT THEIR CUSTOMERS!!!