Baker & Wells Appliances
9640 Topanga Canyon Blvd, Chatsworth, CA 91311
We remodeled back in 2000. We shopped many discount places for appliances as well as for our bathrooms. We shopped at the Baker Wells Store in Beverly Hills. The store is no longer there and Warehouse Discount Center has taken over. I am sending my rating based on my experience in Beverly Hills. We bought Maytag Neptune Washer and Dryer, a Side by Side Sub Zero refrigerator, a double gas oven Maytag, a Wolff Cooktop from them. We did not replace our dishwasher because it was fairly new. With the exception of the Wolff Cooktop and the clothes dryer, everyone of the appliances have required major servicing at our expense. The washer needed about 4 boards replaced before they stopped breaking, the gas oven on the top has always been a problem and we should have asked for a replacement. the refrigerator needs an expensive part that we were told to wait until it actually breaks (it just makes a lot of noise now) to repair it and on and on. We purchased our Maytag Dishwasher from a local Maytag store and have had one repair on it, it is over 12 years old. We bought top end appliances and feel that they should have lasted more than a couple of years. We are going to replace rather than repair with the exception of the Sub Zero as we have had so many repairs why should we put more money into something that probably will break again? I have been to the new store in Chatsworth. The sales people there are cold and abrupt. I go there to buy my water filter replacement every year. I will not be going there to buy more appliances. BW had an excellent reputation when we started shopping in the late 90's now I would go elsewhere. I am sure I will find competitive prices and certainly better service, hopefully not seconds.