57 W 57th St No 1209, New York, NY 10019
This place is a scam. Don't beleive the 5 star ratings which are probably written by their employees. My troubles started once I paid money upfront for a hair removal package. Consultation is very easy and after that u almost cannot get an appointment. Staff is unfriendly, uncooperative and not to mention unprofessional who lack any laser tech skills. They have no clue as to what they are doing. There is no consistency on the information provided to the customer. It seems like their goal is to sign up as many people as possible and then be unreachable for any calls or questions. They never return your calls, local or corporate office. If you question the same they tell you that they are very busy and you have to wait and someone will call you back the next business day. Believe me it will not happen even if you wait for weeks and remind them repeatedly. They just take a message from u and probably trash it. Its a cheap and dirty treatment room and the techs are not properly trained for their job.
They will take your money and not do the job. If you question u get yelled at, their staff are trained for that. I cannot talk about results as its too early but I don't think their treatments will work just by looking at their unprofessionalism. Its just a scam to rob people in the name of laser treatments and discount packages. I wouldn't be surprised if they close down all their centers after signing up more people. Just go underground, whoever own this place should be ashamed of doing this to other people. Robbing innocent peoples of their hard earned money is disgusting.
And about the pain from treatments, it hurts pretty bad specially in sensitive areas. At the time of consultation they tell you that they will use topical anesthetic if you ask for and when u do ask for sensitive areas like bikini areas during the treatment they smile and say yeah, we sometimes use and keep doing the treatment but not apply any. They are totally unprofessional and God knows to what era their laser machines belong to but they breakdown often. Its like paying money to get abused. Its derogatory to even go to this place, huge mistake.