8474 Melrose Ave, West Hollywood, CA 90069
C'mon! So we go for restaurant week and the choices are labelled with an asterisk. My partner can't decide what to order so we're told my order won't go in until both are decided. Fine, we say, no problem.
This is where the attitude starts. I get the restaurant week items, partner decides to get a starter of squid and the night's chicken dish. Mine, citrus salad, steak (medium) and chocolate torte.
Quality of the fare is acceptable, steak a bit tough, chicken, salty; not on par with other less expensive places... Can't quite see the appeal of Lucque's from the food side. But now know the attitude of the manager and waitstaff leans heavily on snarky remarks and bad attitude. Problem #1 lukewarm steak, precut in strips, not medium as ordered. Didn't want to wait for an explanation. Glad I didn't, because Problem #2 was older waiter charging us for hot water claiming he thought it was tea, ok, fine, that's possible; his remark as he took away the check to correct, ""we don't charge for hot water, but other restaurants do."" WTF??? Dude.
Manger looking dude walks around to our table and says, ""Sorry it is taking so long, your card doesn't seem to be authorizing."" Um, okay, since when does an AmEx black give anyone trouble. Better call AmEx and let them know I need a new #.
Wanted really badly not to tip waiter, but other staff were doing what they normally do, and there were three other waiters involved bringing bread, first courses, main courses and clearing up. Sorry, Susan Goin and other Goins, really wanted to enjoy, but sad to say won't be returning. Hope you get new waiters and manager!!!!