10939 Ventura Blvd, Studio City, CA 91604
2. Most of us who come here are looking to relax, or evaporate the stress of the day, I have to talk all day long, I'm conversationed out when I come, talking to co- workers is not a crime. If you are worried about it, get to know your tech. They do like to talk to you, and if not they are happy to leave you be.
3. Don't go in with the attitude that everything is taken care of via mind reading. Tell your tech what you want up front. See if it can be done, just because one salon does something, it might not be available here.
4. Be polite, we are all people. For some reason, we have this culture clash. I have witnessed people come here and walk in front of the sofa 'checking out"" the techs and pointing to someone. This is not a brothel. I have witnessed rudeness to the extreme in nail salons by spoiled people of every race. And, I have seen it here.
Again, be polite, sure it's your money, but how would you feel if someone treated you like a servant.
1A. Counter Staff: Ok, so not many people liked Tanya, so she is gone. She always treated me well, maybe because I asked her name, and developed a working relationship with her. Some of the counter staff are young, and learning. Youngsters learn by example, immigrants learn by example. Are we following?
If there is a problem, ask politely for the owner's name and number, if you can't work out the situation.
1B. Pricing is high here. Location, staff numbers, good chairs, autoclave, awesome OPI selection, etc. The techs don't set prices, they work on commission plus tips. Upselling sucks, but hey! It's part of sales. I don't think nail salons are charities, I keep missing the big ""Come here and get your nails done for free!"" sign outside. I would love to see specials on slow days, specials for regular customers, specials for new customers that are intending to form relationships. These are what makes clients happy.
1C. Who goes here? I do, and some of my celeb friends do too. I get compliments on my hands and nails all the time. I put my nails through hell on a daily basis, but they always look great. People who appreciate a touch better then regular cookie cutter service should come here, and form a relationship.
1D. Again, I will rave about the staff. My tech, Linh, is awesome. She takes great care of me, my hands and toes look and feel great, I'm treated special here. When I have had services by other techs, they are all great.
Linh knows my needs, and if for some reason she left, I would follow her to wherever she went. If I couldn't I would have no problem adopting another tech from NG.
I have been to other places before NG. I have left with nailbeds burning, bleeding, feet in buckets, and staff that couldn't stay away from the free wine. No so here.
I don't drink, so I don't know about the free stuff here, (Really? who ever thought that serving alcohol in a salon was a good idea anyway? Is that not what a bar or your home is for? I wish this trend would stop.)
I have no time, and most others don't for fake reviews, and vengeance postings. This is a real post and review. I don't have time to Facebook or twitter, but I have taken an hour out of my day to write this. Give them a try, book a consult, and meet with a tech before your appointment to discuss what you want, put in the time and you will get what you put in.
DT- Eagle Rock