1. They changed my oil, but didn't put any new oil in.\r New Engine: $ 6700.00 Goodyear paid: $0.00. \r \r Corporate kept saying they're a franchise, talk to the owner...but never did I get a call back. Had to hire an attorney.....but meanwhile...\r \r 2. They also were supposed to rebuild my rear differential....never did they say they would sub-contract the work.\r \r 3. On delivery of my truck, I ""discover"" that the windows are broken out, my truck bed is smashed, and the tailgate won't close.....""what happened"" I asked....Goodyear: ""oh the sub-contractor forgot to put back on the lug nuts before test driving"".....but it runs great.\r \r 4. Me"" So whose gonna pay to fix my truck?""....Goodyear: ""Oh, you'll have to take that up with the sub-contractor""....""here's their information"".....You're kidding me right? \r \r 5. Sub-contractor and his issurance agency covered my truck that was ""totaled""....but Goodyear still refused any damages....rental car while mine was being fixed etc...\r \r 6. Remember item # 1; oil change with no new oil? Never got that settled and mutually agreed to never use their business again. \r \r Would You Trust Your Car to These Guys? Even after 21 years with Goodyear, my wife cringes when we pass the place....nightmares...\r \r Take your car to Thousand Oaks Automotive....best reputation in San Antonio; honest, friendly ...and while not the least expensive....the most trustworthy I've found....and I've had some auto repair experience in SA.\r \r The Law is Watching.

I had one of the most horrible experiences in my life trusting my wife's Toyota Tacoma to these people. \r Her catlytic converted was jacked while at work, so I had it towed to the ""muffler experts"" Midas....boy was I wrong. \r They charged me approximately $ 435.00 for the converter, plus welding and incidentals. But the check engine light didn't go off... we took it back.\r Their ""experts"" in exhaust repair could not find the problem...so we took it to Toyota. \r Toyota put the truck up on the rack and called us to immediately visit the service bay to show us what Midas did. \r All they did was hard weld a converter in line....but no oxygen sensor connected, nor was there a place to connect one. \r We went back to Midas....and long story short they said...(Owner statement) ""We're not experts in exhaust systems....we would have had no idea what that electrical connection left hanging was for...there was no place to plug it in"".....\r Would you take your car to a muffler shop where the owner says: ""We're not experts in exhaust repair"".?. \r I urge all potential customers to stay away from this shop and the organization. Midas Corporate refused to cooperate....""it's a franchise"" ...""contact the owner"".....seems they shouldn't be carrying the name. \r \r Look for a similar issue with Gemini Goodyear....they totaled my truck and failed to put oil back in after an oil change....do you think I got a new engine?...Think again. \r \r The Law is Watching....

If you've read my comments on other automotive repair facilities in San Antonio, you'll appreciate this one. \r \r Thousand Oaks Automotive, while not the most inexpensive in town, has my vote for the most reputable. \r \r After several bad experiences with Gemini Goodyear, Firestone and Midas.... I trust these guys. \r \r My 92 F-150 was completely abused by Gemini Goodyear, and (albeit) after a new engine the truck was fantastic. I've never seen anything like the dedication, hard work and drive of these mechanics to make things right. And they didn't even screw up my truck in the first place. \r \r They worked for days, no weeks to make sure my truck was tuned, transmission was in sync with the new engine and all worked perfect. \r \r I sense send my wife, my daughter, my stepson and anyone else who will listed; these guys are for real....they care about the work they do; they're certified to work on the model cars/trucks you bring them; and if they can't....well.....you know what...they'll tell you. \r \r Honest, professional, courteous. \r \r Thousand Oaks Automotive is now my only choice for auto repairs and routine maintenance..\r \r The Law is Watching....