In mybookHealth Collection (edit)
Added to your health collection.
Removed From mybook!

We took this business out of your health collection.

This business has CLOSEDReport as open? »

Randolph Family Dental

Business Details



in Business

Years in Business: 17
Mon - Sat 8:00 am - 5:00 pm
Sponsored Links
Invisalign, Lumineers
Payment method:
all major credit cards, check, debit, financing available, insurance

Fortuna A Vardeman Pc

Randolph Family Dental Dr Fortuna Vardeman

Vardeman Fortuna DDS

Vardeman, Fortuna, Dds - Randolph Family Dental

Fortuna Vardeman

Dentists, Periodontists, Cosmetic Dentistry, Teeth Whitening Products & Services, Dental Hygienists, Dental Clinics, Implant Dentistry, Endodontists, Orthodontists, Dental Labs, Prosthodontists & Denture Centers, Physicians & Surgeons, Oral Surgery, Pediatric Dentistry
Other Information:

Insurance: Delta Dental PPO, Delta Dental Premier

Specialties: Cosmetic Dentistry

By Appointment Only: Yes

More »

Less »


Review this business:Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!


The staff is incompetent and there obviously is a high employee turnover – a new face every visit. My appointment never ran on time due to over-scheduling. Dr. Vardeman sees you as a profit center rather than a patient. Paid $5000 for Invisalign to later find out the cost does not include the retainer. To obtain a retainer through Invisalign that would require an additional $500. After complaining to the office manager that I was not initially informed about the additional costs I was ...view moreoffered whitening gel and retainers for half the cost. Geee thanks, but no thanks! I opted to receive the free retainer instead, which was poorly made. After $5000 in debt, 27 trays, and a year and a half of my life that I can’t get back you would think my teeth would be perfectly aligned. Negative! I still have a slight overbite that Dr. Vardeman claims cannot be closed anymore. Once my Invisalign treatment finished I never went back. They changed the location of the dental office, but I’m sure it’s the same antics. I had to give a 1 star rating, but the accurate rating is 0 stars. I definitely would not recommend Randolph Family Dental.view less

Like this review?YesFlag Abuse

Made an appointment to be at the New Braunfels location. I showed up 30 min early to fill out paperwork. Only to discover there was no one at the office. And no office hours posted. So I called and they informed me that I had to drive to Universal City. Went in because of tooth pain they took X-rays without any lead shield protection . The doctor didn't even look in my mouth and told me I had sinus issues not tooth issues. After practically begging her to look in my mouth she discovere...view mored that one of my molars was cracked. They forced me to pay for all of the work prior to doing anything. This included two crowns. Then they put in a temporary crown that had a hole in it. I went to get a second opinion three days later. And called back to stop the crowns from being made. They refused to give me any money back. Saying that the $1868 I was charged for crowns was going to be kept for doctors time. The time that was never spent with me installing crowns. I tried several times to get the doctor on the phone. I had to get the money back with my credit card company.view less

Like this review?YesFlag Abuse
Stay away!

I had several fillings completed and was told twice, and had to acknowledge twice by signing twice, what my charges would be after insurance. When insurance paid nothing, I found that the office had used materials that are not covered by insurance! Vardeman's staff never asked me nor warned me that certain materials on certain teeth were not covered. It was entirely their mistake, yet Vardeman would not accept one nickel of responsibility for the mistake! Then they had the audacity to ...view moreadd service charges because THEY never returned my calls regarding THEIR mistake! Do NOT get caught in their web of incompetence! From prior reviews, I don't see how they can maintain a business. Don't go there!\r
They also handed me a ""treatment plan"" for over $4000, and I have always seen a great dentist regularly. I did NOT need that kind of work!
view less

Like this review?YesFlag Abuse
Provided by Citysearch
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Randolph Family Dental

117 E Langley BlvdUniversal CityTX 78148

(210) 658-9031

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a Photo
Randolph Family Dental

117 E Langley BlvdUniversal CityTX 78148

(210) 658-9031

  • Photos should be clear and in focus
  • Photos should be of the business, product or service, not an illustration or clip art
  • Photos should not be an advertisment or include contact information
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!