I agree that their service is not great when they are busy the few times I have gone in when they have been busy. Some of the other times we have eaten their the food as been good. The last time I was in because a friend out of town wanted to try it. They had a new girl hired on and training her to wait. So maybe they improve their service. So time will tell but from what I have seen they a little unorganized and slower when busy.
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I love the sweet n sour chicken, shrimp fried rice, crab ragoons, teriyaki chicken on a stick, and steamed dumplings. Wish I could find coupons for your restaurant that's my only complaint.
Food is pretty good. I have been probably 10 times and the service was good 9 of those times. The other one the place was kinda crowded so I wasn't too concerned.