We ended a three week search for another vehicle for our family at Classic Toyota of Tyler. It impressed my husband and I very much that we could make this purchase without all the hoopla, haggling, and basic time wasting antics that many salesmen resort to. After doing online research to find competitive pricing, we called the dealership to confirm the price. We did this because so many other dealers would list online prices, but after driving all over East Texas, we would be disappointed time and time again when what was available on the lots was often $10k or more above the listed price. We were offered and received very incredible financing that many other dealers said we did not qualify for, no hassle. We worked with 2 salesmen when we arrived. They worked together to make our purchasing experience awesome. They did not seem to be competitive, but rather a team, our team. Thank you Woody and Christian. Had we come to you three weeks earlier, we could have spent the rest of our vacation time burning some miles on an awesome road trip in our new Toyota Sienna. :o)
1798 State Highway 31 EAthens, TX 75751
My previous version of this post cast a dark light on this dealership, but after a recent call with the manager Phil McDaniels, that's been put aside. It seemed that it was primarily a lack of communication and standards missed that caused the bad experience during the service on our truck. They know how to fix their mistakes, which shows a lot for their dealership.
We had the pleasure of working with ERIC W. We returned to Classic Toyota because of a previous positive experience we had purchasing our van in 2013. Eric went ABOVE and BEYOND to make sure we found the right vehicle and we were happy. We will be recommending him to all of our friends and family and returning to classic for ALL of our auto needs. -BRIAN HAZELTON