Have visited previously without issues. Visited on 6/4/16 and the meal was lacking to be polite. The medium rare steak was almost well done, and dry; cesar salad limp and warm like it had been sitting out for awhile waiting to be served. Server (Ashley) was polite and offered to return the steak, but that would have made my wife eat alone on a special night. THE MAJOR ISSUE was management's lack of response; a note on the receipt asking for a call, an ignored message on the general manager's phone, and on my third try, when I got him, not even an apology, but an, "I'll get back to you". It has now been almost two-weeks without a word. Too bad, it used to be a nice place.