JB Service Center

I went in because my steering wheel was loose. I was told by the tech that all they could do was replace it. I agreed, and was quoted a price of $373. $200 part plus $173 labor. Which I paid.



After getting in my truck, I noticed that the key wouldn't come out of the switch or completely turn unless I held the gear shift far left of park with my left hand while I turned the key with the right hand. (problem #1) The reverse light only came on when i was in 'park' - not 'reverse' (problem #2). And while driving on a dark road, I turned on my high-beams only to realize that I could not turn them off once I got in to town. So, no more driving at night for a while. (problem #3).



I went in and told them of my issues, and was told by the staff that the company's owner said that all they could do was install another for $373 more dollars.



Doesn't seem right to me....



After taking my truck to another shop, I've found that they installed the wrong steering column for my truck... (they basically took my money and refused to help correct their own mistake)

Tuesday Ladies Day is my favorite! Nice, clean, great selection of magazines, friendly and fast! My hubby is a price checker and he says no one beats them. Nice big window to the shop - which is spotless!

Fast, Accurate, Friendly! When I needed truck tires, they beat Sams by $100 total. Name brand stuff, no weird brands. Love when I go in for my free rotation that I am put next in line, not put off till the end of the day. On one occassion they fixed an issue and I had to take back, no problem. They apologized and explained what happened and fixed asap. Trust them totally!

Excellent Customer Service, honest and dependable. Clean, comfortable environment. Staff always smiling and willing to understand and explain. I have been using a year and have never been disappointed. As a woman, I feel like I know what is going on with my vehicles after coming here. Love It!

Do not take your car here. If they damage your car they will deny the damage and bully you right out the door. The owner is rude and David, the service manager, is a dishonest person.